Just Eat – order total on mobile device
I really like the Just Eat service, I usually use the site on my desktop computer to order food but the other day I decided to use the iPhone and I came across a baffle UI issue which had me stumped for a few minutes before I worked out why I couldn’t progress.
The part of the screenshot to focus on is near the bottom, the message ‘You need to spend £6 or more to order for delivery’, and the yellow button below it.
So I added Fish & Chips to my basket, and got to the screen you see above, the total (£7.29) in the yellow button is higher than the £6 required to order delivery, why is it showing this message, I have more than £6 worth of items in my basket, right?
Well no. The total of the food that I added to the basket was £5.79 (the Fish & Chips), the total in the yellow button is the food total plus the delivery total – £5.79 + £1.50. Total value of the order including delivery on the button lead to my confusion.
Perhaps a better way to present the information might be to either;
1. not add the delivery cost to the value on the button (food total £5.79)
2. tell the user the delivery has been added to the total (total £7.29 inc delivery)
My preference is for the first option, there’s a clear comparison to make between the ‘You need to spend £6 or more to order for delivery’ message and the food order total, you are have either ordered above £6 or you haven’t. You would have to calculate the food total from the overall total like I had to in the 2nd option.